We plan to re-open on Saturday 4th July 2020 in line with Government guidance for the hospitality sector
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Call us to check availability
We will agree your requested dates and confirm the cost but you pay NO DEPOSIT. This is your contract with us
Three weeks prior to arrival we request you make your full payment - assuming the hospitality sector, and our properties, have re-opened.
Prior to Guest arrival, every property will have been cleaned thoroughly by our own staff, using PPE whilst in a property. We will complete a Covid Compliant Assessment form when the cleaning is finished. We always use high quality cleaning materials now supplemented with specialist sterilising materials. Hard floors will be steam cleaned and all surfaces, door handles, internal fixtures and fittings will be correctly cleaned in line with the created Covid-19 Hospitality Certification Scheme - which shows clearly the processes that have been used.
We ask Guests to ensure they only arrive between 16.00 - 18.00hrs on arrival date and depart no later than 10.00hrs on their final morning. In this way we can be sure to clean, maintain and hand over properties in the best possible order, at all times.
In the outside areas of Composers we have installed hand sanitisers and visual signage to remind Guests of the policies and procedures required to continue compliance with any restrictions. The children's play area - swings, slide and trampoline - will, regrettably, NOT be available. Cleaning after use by each person using the equipment cannot be undertaken, due to staffing levels. The play paddock - our larger grassed area - is open for use by Guests as they feel appropriate.
Guests are requested to bring with them such cleaning products, masks, gloves and sanitizers as they use in their home or feel they should use while staying away from their home.
We cannot guarantee which attractions, visitor venues, cafes, restaurants or bars will be open during a Guests stay but will advise nearer the time of a confirmed booking to ensure Guests enjoy their time in North Northumberland and the Scottish Borders. As the rules and regulations may differ between English and Scottish Governments we suggest Guests check on-line with appropriate agencies and organisations to determine any variationof restrictions/relaxation of rules.
We will, as always, remain diligent to your needs. Our welcome will be paperless and with very little contact, though we will be on hand to resolve any problem a guest may have.
Our Office Reception will not open daily, as has been policy in the past. If a guest has an emergency or requires urgent assistance we ask them to ring the number given on arrival.
We ask Guests to respect social distancing, where required, within the grounds of Composers. Our welcome remains as warm as always, and we look forward to seeing our Guests.
If you require further assistance guidance or information please call 01289 332599